PENGUKURAN USABILITY TESTING E-LEARNING UPN VETERAN JAWA TIMUR TERHADAP CIVITAS AKADEMIKA

Abstract

Abstrak
Penelitian ini mengukur usability E-Learning UPN Veteran Jawa Timur terhadap civitas
akademika dengan tujuan membantu memberikan evaluasi website sesuai dengan penilaian
usability. Faktor usability yang dinilai yaitu Memorability, Errors, Efficiency, Learnability,
dan Satisfaction. Penelitian ini, melalui beberapa tahapan diantaranya mengidentifikasi
masalah, literartur review yang berhubungan dangan penelitian, menyebarkan kuisoner
kepada civitas akademika UPN Veteran Jawa Timur yang berisikan usability testing,
melakukan penghitungan nilai rata-rata (mean) setiap pertanyaan, faktor dan hasil
keseluruhan responden, dan melakukan analisis deskriptif dari hasil penghitungan rata-rata
tersebut. Dari hasil penelitian, didapatkan Nilai faktor Memorability yaitu sebesar 4.22,
Nilai faktor Errors yaitu sebesar 2.92, Nilai faktor Efficiency yaitu sebesar 3.94, Nilai
faktor Learnability yaitu sebesar 3.91, Nilai faktor Satisfication yaitu sebesar 3.62, dan nilai
rata-rata dari keseluruhan jawaban responden yaitu sebesar 3.78. maka dapat dikatakan
faktor errors dan faktor satisfication belum baik. Disebabkan oleh, nilai tersebut lebih kecil
dari Nilai rata-rata keseluruhan. Dari hasil pengukuran dapat disimpulkan bahwa ELearning UPN “Veteran” Jawa Timur tersebut memiliki nilai usability yang cukup baik,
karena Nilai rata-rata keselurahan yaitu sebesar 3.78, jika dilihat dari skala 1-5 dapat
dikatakan bahwa tingkat usability website E-Learning UPN Veteran Jawa Timur bisa
dikatakan dengan baik.

Abstract
This study measures the usability of E-Learning UPN Veteran East Java to the
academic community with the aim of helping to evaluate the website according to
the usability assessment. The usability factors assessed are Memorability, Errors,
Efficiency, Learnability, and Satisfaction. This research, through several stages
including identifying problems, reviewing literature related to research, distributing
questionnaires to the UPN Veterans East Java academic community which contains
usability testing, calculating the average value (mean) of each question, factors and
overall results of respondents, and perform a descriptive analysis of the results of
the average calculation. From the research results, the Memorability factor value is
4.22, the Errors factor value is 2.92, the Efficiency factor value is 3.94, the
Learnability factor value is 3.91, the Satisfication factor value is 3.62, and the
average value of all respondents' answers is of 3.78. it can be said that the errors
factor and the satisfication factor are not good. Due to this, the value is smaller than
the overall average value. From the measurement results, it can be concluded that
the E-Learning UPN "Veteran" East Java has a fairly good usability value, because the overall average value is 3.78, when viewed from a scale of 1-5 it can be said
that the usability level of the UPN E-Learning website East Java veterans can be
said well.